Penn National Gaming VLT Technician Full Time Shift Varies in Youngstown, Ohio
Don’t just work. Work Happy.
A career in gaming? At Hollywood Gaming at Mahoning Valley we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Promoting a fun and exciting environment with a positive and upbeat attitude
Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position
Troubleshoot and repair all VLT machines and related equipment
Safeguard all assigned areas
Perform all VLT moves and changes as directed
Ensure that all gaming devices are in proper working order
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow team members
Any and all duties as assigned by your Supervisor or a member of management
Promoting a positive influence in the community and participating in company-sponsored events
Ensuring regulatory compliance with all aspects of VLT machine maintenance i.e.; moves, conversions, and repair.
Ensuring functionality of the VLT maintenance system.
Interacting with VLT Operations personnel and guests while repairing VLT machine functions.
Assist with every phase, including layout and installation.
Work on special projects as assigned.
Assist in maintaining adequate stock of parts necessary for repairs.
Perform preventative maintenance: clean, inspect, adjust, and test various machine parts.
Perform floor maintenance: troubleshoot and repair machine malfunctions and system problems as they occur during gaming.
Assist guests with questions and concerns regarding VLT machines.
To be successful in this position it will require the following skill set
Must have an outgoing, energetic and enthusiastic attitude
Must enjoy assisting others
Must be comfortable initiating conversations and creating a fun environment with our guests
Minimum of 21 years of age
High school diploma or general education degree (GED) preferred
One to six months related gaming experience and/or training; or equivalent combination of education and experience.
Electronic/mechanical troubleshooting and use of electronic test equipment experience required (ex: board testers, multi-meters, o-scopes)
Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors
Must possess excellent interpersonal skills.
Good oral and written communication skills, must be fluent and literate in English
Ability to stand and walk for entire shift and mobility to move easily around entire property
Must be able to listen and respond to visual and aural cues.
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality
While performing the duties of this job, the team member is regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to talk or hear. The team member is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
Previous Slot/VLT System experience with ACSC, SDS, CDS etc. preferred.
Must be able to obtain a Ohio gaming license
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-55873
Casino Property Hollywood Gaming at Mahoning Valley
Position Type Regular Full-Time
Category Casino Operations