Penn National Gaming Security Officer in Youngstown, Ohio
Don’t just work. Work Happy.
A career in gaming? At Hollywood Gaming at Mahoning Valley we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Seeking out opportunities to provide exceptional Red Carpet Service to our guests at all times
Supporting property promotions and events
Maintaining highly visible patrols to insure a safe gaming environment
Assuring quality support to other departments so they may serve our guests more effectively
Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls
Monitoring casino floor for minors
Responding to disturbances, emergencies and alarms in the casino and throughout the property
Maintaining public order and enforce safety rules
Performing Bill Validator drops
Adhering to all Gaming Regulations and Internal Controls
Escorting team members, visitors, vendors into sensitive areas with prior approval.
To be successful in this position it will require the following skill set
High School diploma or equivalent
Effective written and verbal communication
Previous customer service experience
Able to handle stressful situations dealing with the general public
Ability to work in an environment, which may be noisy
Employing tact when dealing with difficult team members, guests or situations.
Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations
Run on level or graded surfaces, as well as, up and down stairs
Ability to effectively and efficiently move around all work areas, including walking and standing for long periods of time
Must possess a valid state issued driver’s license
Ability to multi-task as required, officers cover a wide variety of different posts and work with all departments
Physically mobile with reasonable accommodations, including the ability to push, pull, carry and lift up to 35lbs., and the ability to push , pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job related duties in varying work areas, such as confined spaces.
Ability to adapt and adjust as necessary
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-63043
Casino Property Hollywood Gaming at Mahoning Valley
Position Type Regular Full-Time