Penn National Gaming Retail Clerk Part Time Day/ Swing Shift in Youngstown, Ohio


Don’t just work. Work Happy.

A career in gaming? At Hollywood Gaming at Mahoning Valley we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Use proper sales techniques to achieve sales goals and contribute to the profitability of retail outlet. Also keep storage areas clean and orderly.

  • Follow standards of neatness and cleanliness for the shop in order to maintain customer appeal

  • Know features and benefits of merchandise in the retail shop and be familiar with merchandise offerings in all other outlets

  • Keep record of sales, prepare inventory of stock, and order merchandise. Follow policies and procedures that affect inventory control

  • Maintain product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services

  • Ensure interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program

  • Stock shelves, counters, or tables with merchandise.

  • Set up advertising displays or arrange merchandise on counters or tables to promote sales.

  • Stamp, mark, or tag price on merchandise.

  • Obtain merchandise requested by customer or receive merchandise selected by customer.

  • Answer customer’s questions concerning location, price, and use of merchandise.

  • Total price and tax on merchandise purchased by customer to determine bill.

  • Accept payment and make change. Wrap or bag merchandise for customers.

  • Remove and record amount of cash in register at end of shift.

  • Calculate sales discount to determine price.

  • This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.

To be successful in this position it will require the following skill set

  • High School diploma or equivalent

  • One year related experience and/or training; or equivalent combination of education and experience

  • Must be proficient in Microsoft applications (Excel, Access, Word)

  • Must be a minimum of 21 years of age

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2019-57073

Casino Property Hollywood Gaming at Mahoning Valley

Position Type Regular Part-Time