Penn National Gaming Barback in Youngstown, Ohio
Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino Mahoning Valley we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Providing fast, friendly, professional service to casino guests, beverage servers and bartenders
Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
Serving as ambassador of goodwill while working and at customer and public relations functions
Promoting events and programs
Providing personalized service and uses guest name
Resolving service problems according to guidelines
Working well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
Maintaining par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure
Placing liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures
Replacing empty draught beer kegs as may be required
Slicing and pitting fruit, and fills ice bins with crushed or cubed ice from designated ice machines
Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
Removing and properly disposes of all debris accumulated at the bar in accordance with department procedures
Wiping counter areas, sinks and floors as required to maintain a clean and safe work station
Maintaining cleanliness of designated areas as directed in accordance with established health and safety standards
This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
To be successful in this position it will require the following skill set
Must be 21 years of age
High school diploma or equivalent
Read, write legibly, understand and speak English
Excellent customer service/communication skills
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy.
Must be able to respond to visual and oral cues
Able to work in constricting areas
Able to tolerate noise and bright lights
Able to work at a fast pace in often crowded/noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift over a 100 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-69157
Casino Property Hollywood Gaming at Mahoning Valley
Position Type Regular Part-Time
Category Food and Beverage