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Penn National Gaming Director of Benefits in Wyomissing, Pennsylvania


Don’t just work. Work Happy.

A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include


Responsible for developing the strategic plan design of Penn National Gaming’s benefit programs so that they are consistent with Penn’s overall strategic direction. Provides direction and guidance in the planning, organizing, developing, implementation and evaluation of benefit policies, practices, and procedures.


The following and other duties may be assigned as necessary:

  • Responsible for directing the overall operations and staff of the Benefits team. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.

  • Establishes and executes the strategy for Penn’s benefit and wellness programs. Aligns benefits with the future, strategic direction of the organization. Establishes the benefit-related factors that drive employee engagement and retention.

  • Works with Sr. VP & Chief HRO and other key executives to establish appropriate benefits programs, seeking and analyzing key opportunities for improvement in results.

  • Oversees and orchestrates broker and vendor relationships providing retirement, health/welfare and other benefit-related services.

  • Responsible for high-level benefit analyses, actuarial methodology rates/pricing, network discounting, accruals, budget setting, etc. and communication the results of these analyses to Senior Management.

  • Leads the development and management of cross-functional process improvement initiatives.

  • Oversees leave administration functions including but not limited to FMLA, ADA, military, and personal leave. Serves as an internal subject matter expert for all leave related escalations.

  • Coordinates and develops company-wide wellness initiatives.

  • Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns/deviations to the SVP & Chief HRO.

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.

  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Sr VP & Chief HRO.

  • Maintains strict confidentiality in all departmental and company matters.

To be successful in this position it will require the following skill set

  • Bachelor’s Degree (B.A./B.S.) in Human Resources or related field from a four-year college or university; or ten years of benefit analysis and design experience; or equivalent combination of education and experience. Five years leadership experience required. A combination of experience, training and education may substitute.

  • Must have strategic benefit design and analysis knowledge.

  • Must have strong compliance knowledge included but not limited to ERISA, HIPAA, FMLA, and ADA.

  • Must have excellent communication skills, verbal and written.

  • Must be proficient in Microsoft applications (Excel, Word, PowerPoint, Internet Explorer, Skype, and Outlook). Must be capable of using the internet for retrieving information.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

  • Ability to work independently, identify problems, collect data, establish facts, and draw valid conclusions.

  • Ability to write complex reports, business correspondence, and procedure manuals.

  • Must have excellent organizational skills and be detailed oriented.

  • Must have the ability to lead teams and have project management experience.

  • Must have the ability to present information and respond to questions from groups of managers, employees, and guests.

  • Ability to effectively present information to top management, public groups, and/or boards of directors.

  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2019-62767

Casino Property Penn National Gaming, Inc.

Position Type Regular Full-Time

Category Human Resources