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Penn National Gaming Casino Operations Supervisor in Tunica Resorts, Mississippi


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Tunica we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Responsible for promoting outstanding guest relations at the same time supervising the operation and conduct of gaming at all games.

  • Further responsibilities include: scheduling the opening and closing games, upkeep of table inventory, rating of guests, procedure enforcement, game protection and knowledge, information communication, standardizing table game procedures, training and counseling pit personnel, identifying and resolving table game disputes in accordance with the philosophy, set forth by the Hollywood policy and procedures.

  • Obtaining all CTR information as pertains to federal law and verifying all pit documents.

  • Ensuring the integrity and assuming accountability of company assets, i.e, the cards, dice and pit keys.

  • Position requires the continual training and successful completion of CARE and RESPONSIBLE GAMING courses.

  • Must possess a valid gaming license which shall be prominently displayed at all times while in the casino.

To be successful in this position it will require the following skill set

  • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

  • Ability to obtain the appropriate work authorization per gaming regulations.

  • Ability to work in a drug free environment and pass a chemical dependency test as required.


The physical demands described here are representative of those that must be met by a Cast Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Cast Member is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The Cast Member frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The Cast Member is occasionally required to climb or balance.

The Cast Member must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision.


The work environment characteristics described here are representative of those a Cast Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the Cast Member is occasionally exposed to risk of electrical shock.

  • Cast Member is frequently exposed to cigarette smoke.

  • The noise level in the work environment is usually moderate.

  • I hereby acknowledge that I have read and understand this job description. I understand that I must be able to perform the listed duties and responsibilities with the designated level of knowledge, skill and ability and in a satisfactory manner. I further certify that I can perform these duties and responsibilities within the described environment.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2019-61588

Casino Property Hollywood Casino Tunica

Position Type Regular Full-Time

Category Casino Operations