Penn National Gaming EVS Supervisor in Toledo, Ohio


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino at Toledo we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Maintaining communication between departments to include; trading information between shifts, assuring maintenance requests are communicated, absences, or any other information relevant to another shift

  • Responsible and accountable for the overall cleanliness and guest service internally and externally

  • Responsible for overseeing department and shift specific training for all department and zones

  • Responsible for ensuring keys, pans, brooms, and equipment are checked in and out accurately

  • Ensuring equipment is returned clean ready and holds staff accountable for such

  • Serving as EVS liaison in committee meetings and leading them when requested

  • Creating and posting weekly schedule, at least one week in advance

  • Managing overtime to ensure that it is scheduled, monitored, communicated and approved by the manager

  • Maintaining personal accountability ensuring performance reviews are completed and presented in a timely manner

  • Approving employee’s payroll hours daily by each applicable shift

To be successful in this position it will require the following skill set

  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university is preferred

  • Must be proficient in Microsoft applications (Excel, Access, Word)

  • Must speak English fluently

  • Excellent oral communication skills

  • Proven guest service skills and experience

  • Computer literate

  • Proven leadership skills; a role model who leads by example

  • Two years supervisory experience

  • Two years prior cleaning and/or janitorial experience

  • Must be able to stand and work in a noisy environment without restrictions for up to eight hours per day

  • Stand for long periods of time

  • Mobility requirements include: bending, pushing, pulling, overhead lifting, turning and reaching

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-52179

Casino Property Hollywood Casino at Toledo

Position Type Regular Full-Time

Category Housekeeping