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Penn National Gaming F&B Assistant Manager in St. Louis, Missouri


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino St. Louis we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Administers the overall activities of the restaurant operation on assigned shift.

  • Establishes and administers training programs within the assigned restaurants.

  • Counsels, guides and instructs personnel in the proper performance of their duties.

  • Direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.

  • Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.

  • Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours.

  • Ensures that available facilities are adequate ‘for performance of duties by assigned personnel.’

  • Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated.

  • Monitors appearance of food served and communicates deviations from standard.

  • Performs assigned input work in compiling annual budgets.

  • Prepares and, coordinates the periodical performance reviews (90 days, annuals, etc.) of assigned personnel.

  • Service standards used to measure success include, turnover rate, high staff morale, labor cost in line with budget and cleanliness of restaurant.

  • Ensure team members to clean their areas as they perform their duties and assist with cleaning in other areas.

  • Cross-train those within your department while encouraging, reinforcing and supporting your peers and team.

To be successful in this position it will require the following skill set

  • Bachelor degree in Food and Beverage or related field.

  • Five years of experience in the restaurant industry including 2-3 years as a supervisor.

  • Must be able to train, follow and execute training manuals; have proven performance in implementing and maintaining food production operational standards.

  • Must have excellent supervisory and communication skills/customer service.

  • Must have knowledge of kitchen/restaurant sanitation, operation and maintenance of equipment.

  • Must be able to work any day of the week and any shift, including holidays and weekends.

  • Must pass Missouri Gaming License Process.

  • Must present a well-groomed appearance.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Location US-MO-St. Louis

Posted Date 2 months ago (12/30/2019 3:07 PM)

Job ID 2019-68722

Casino Property Hollywood Casino St. Louis

Position Type Regular Full-Time

Category Food and Beverage