Penn National Gaming Beverage Server - Full Time in St. Louis, Missouri
Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino St. Louis we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Provides personalized service and uses guest name
Resolves service problems according to guidelines
Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
Promotes casino events and programs
Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
Handles money according to procedure
Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
Maintains clean and stocked workstation
To be successful in this position it will require the following skill set
Must be 21 years of age
High school diploma or equivalent
Read, write legibly, understand and speak English
Excellent customer service/communication skills
Count money and change correctly
Know or is able to learn tray service, cocktail ingredients
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time
Able to tolerate second-hand smoke, noise, bright lights
Able to work at a fast pace in often crowded/noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-64879
Casino Property Hollywood Casino St. Louis
Position Type Regular Full-Time
Category Food and Beverage