Penn National Gaming Security Supervisor in Riverside, Missouri

Overview

Don’t just work. Work Happy.

A career in gaming? At Argosy Casino Riverside we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Review, adjust and administer working schedules of team members.

  • Supervise and manage attendance and time records of team members.

  • Handle customer complaints

  • Handle emergency situations such as disorderly patrons, medical emergencies, violation of gaming laws and intoxicated patrons.

  • Ensure that all Security team members adequately perform the duties arising from emergency situations.

  • Provide assistance to customers: answer questions, handle complaints, call for cabs, etc.

  • Supervision of security officers: assign officers to work areas, observe work to ensure that procedures are followed, conduct performance evaluations, take disciplinary actions, disseminate information

  • Ensure prompt completion and forwarding of all required paperwork of team members

  • Provide security for monetary transfers, fills, credit and escorts.

  • Testify in court on behalf of state gaming boards.

  • Interview, select and train new team members.

  • Review, adjust and administer working schedules of team members.

  • Assign and apportion work to be done among team members.

To be successful in this position it will require the following skill set

  • Associate's degree (A.A.) or equivalent from two-year college or technical school; or one year related experience.

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to write routine reports and correspondence.

  • Ability to speak effectively before groups of customers or employees of organization.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-49491

Casino Property Argosy Casino Riverside

Position Type Regular Full-Time