Penn National Gaming Food and Beverage Manager - Buffet in Riverside, Missouri
Don’t just work. Work Happy.
A career in gaming? At Argosy Casino Riverside we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Directly manage the operations of assigned restaurant venues
Resolve customer complaints regarding food service and quality
Train team members in food service, sanitation, and safety procedures
Monitor food preparation methods, portion sizes, and garnishing
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
Develop or oversee and implement departmental training programs.
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
Control inventories of food, equipment, and liquor and report any shortages to designated personnel
Assign duties, responsibilities, and work stations to team members in accordance with work requirements
Analyze operational problems, such as theft and waste, and establish procedures to alleviate these problems
Interview, select and train new team members.
Review, adjust and administer working schedules of team members.
Supervise and manage the work processes or procedures of supervisors and front-line team members.
Conduct individual or group pre-shift meetings with team members and provide daily positive feedback.
Understand and adhere to disciplinary policies including but not limited to counseling team members and the use of progressive discipline to modify poor performance.
Address and manage complaints, grievances or concerns from team members.
Effectively use, administer and manage rewards and recognition for front line team members.
To be successful in this position it will require the following skill set
Bachelor’s Degree and/or 2-3 years of experience managing multi-unit operations.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-62663
Casino Property Argosy Casino Riverside
Position Type Regular Full-Time