Penn National Gaming Security-Guest Services/EMT - Part Time in Plainville, Massachusetts
Don’t just work. Work Happy.
A career in gaming? At Plainridge Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Responsible for fostering a fun environment
Responsible for being a gracious host to all guests and co-workers
Responsible for promoting a positive influence in the community and participating in company-sponsored events
Serve as the on-duty EMT qualified Security Officer to provide emergency medical care such as first aid, AED, and CPR as necessary.
Acting as liaison between EMS, fire and law enforcement agencies responding to requests for assistance;
Provides comfort and reassurance to ill or injured guests, treats and administers first aid
Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards
Patrol of parking lots
Provide security escorts for all monetary transfers, fills, and credit
Oversee customer boarding and disembarking: provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Casino floor
Provide assistance to customers: give directions, call cabs, assist with car trouble, etc
Provide special assistance to disabled patrons as necessary
Assist with slot drops
Observe hard count crew doing the slot drop and transports tokens to hard count room
Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room
Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities
Serve as dispatcher
Dispatch other officers to various assignments and maintains activity log sheets
Watch and record monitors
Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure
Testify in court on behalf of state gaming boards
Occasionally, strenuous physical activity is required
Meet department uniform, appearance and grooming requirements
Meet attendance guidelines of the job and adhere to regulatory, department and company policies
Keep work areas clean and free of safety hazards, debris and litter
Perform all job duties in a safe and responsible manner
Any reasonable request made by your supervisor or any management personnel
To be successful in this position it will require the following skill set
Must have a valid, unexpired EMT certification
Must have an outgoing, energetic and enthusiastic attitude
Must enjoy hosting others
Must be comfortable initiating conversations and creating a fun environment with our guests
Must be a minimum of 18 years of age
High school diploma or G.E.D. Preferably six months related experience and/or training
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-54031
Casino Property Plainridge Park Casino
Position Type Regular Part-Time