Penn National Gaming Mutuels Teller in Plainville, Massachusetts
Don’t just work. Work Happy.
A career in gaming? At Plainridge Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Responsible for fostering a fun environment
Responsible for being a gracious host to all guests and co-workers
Responsible for promoting a positive influence in the community and participating in company-sponsored events
Operates assigned bank or window according to department and regulatory guidelines
Completes all required shift paperwork according to internal control standards
Counts down bank or window at end of each shift and reconciles to the draw amount
Provides professional, courteous and sincere service to all guests
Efficiently and accurately processes all pari-mutuel wagers
Efficiently and accurately pays out winners
Can explain the wagering rules and procedures to guests in a pleasant and friendly manner
Presents oneself as a credit to the company and encourages others to do the same
Responsible for providing exceptional Red Carpet Customer Service to all guests
To be successful in this position it will require the following skill set
Must have an outgoing, energetic and enthusiastic attitude
Must enjoy hosting others
Must be comfortable initiating conversations and creating a fun environment with our guests
Must be a minimum of 18 years of age
High school diploma or equivalent
General cashiering background or prior money handling experience preferred
Must be able to read and write English fluently
Good math skills (add, subtract, multiply and divide)
Excellent customer relations skills
Ability to learn and comply with department, property and regulatory policy and procedure
Knowledge of tote system to place customer bets
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-57438
Casino Property Plainridge Park Casino
Position Type Regular Part-Time
Category Racing Operations