Penn National Gaming Mutuels Teller in Plainville, Massachusetts

Overview

Don’t just work. Work Happy.

A career in gaming? At Plainridge Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Responsible for fostering a fun environment

  • Responsible for being a gracious host to all guests and co-workers

  • Responsible for promoting a positive influence in the community and participating in company-sponsored events

  • Operates assigned bank or window according to department and regulatory guidelines

  • Completes all required shift paperwork according to internal control standards

  • Counts down bank or window at end of each shift and reconciles to the draw amount

  • Provides professional, courteous and sincere service to all guests

  • Efficiently and accurately processes all pari-mutuel wagers

  • Efficiently and accurately pays out winners

  • Can explain the wagering rules and procedures to guests in a pleasant and friendly manner

  • Presents oneself as a credit to the company and encourages others to do the same

  • Responsible for providing exceptional Red Carpet Customer Service to all guests

To be successful in this position it will require the following skill set

  • Must have an outgoing, energetic and enthusiastic attitude

  • Must enjoy hosting others

  • Must be comfortable initiating conversations and creating a fun environment with our guests

  • Must be a minimum of 18 years of age

  • High school diploma or equivalent

  • General cashiering background or prior money handling experience preferred

  • Must be able to read and write English fluently

  • Good math skills (add, subtract, multiply and divide)

  • Excellent customer relations skills

  • Ability to learn and comply with department, property and regulatory policy and procedure

  • Knowledge of tote system to place customer bets

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-52289

Casino Property Plainridge Park Casino

Category Racing Operations