Penn National Gaming Food Court Attendant in Plainville, Massachusetts
Don’t just work. Work Happy.
A career in gaming? At Plainridge Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Responsible for fostering a fun environment
Responsible for being a gracious host to all guests and co-workers
Responsible for promoting a positive influence in the community and participating in company-sponsored events
Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area
Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion
Ensures work area is neat, clean and sanitized before throughout shift by wipin counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station
Ensures and monitors rotation and quality of product for appearance and safe holdin temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness
Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction
Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc
Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)
Adheres to regulatory, safety, departmental and company policies
Supports safety and accident prevention programs (nonslip footwear, proper lifting)
Performs all other related and compatible duties as assigned
Adhere to all gaming laws and regulations
Assist in operation of other food and beverage venues as needed
To be successful in this position it will require the following skill set
Must have an outgoing, energetic and enthusiastic attitude
Must enjoy hosting others
Must be comfortable initiating conversations and creating a fun environment with our guests
High school diploma or equivalent
Six months experience in food or customer service field with cash handling preferred
Read, write legibly, understand and speak English
Excellent customer service/communication skills
Count money and change correctly
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy.
Must be able to respond to visual and oral cues
Able to be on feet for entire shift
Able to tolerate noise and bright lights
Able to work at a fast pace in often crowded/noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-52178
Casino Property Plainridge Park Casino
Position Type Regular Full-Time
Category Food and Beverage