Penn National Gaming CASINO HOST in Plainville, Massachusetts
Don’t just work. Work Happy.
A career in gaming? At Plainridge Park Casino we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
Your daily responsibilities include
Responsible for fostering a fun environment
Responsible for being a gracious host to all guests and co-workers
Responsible for promoting a positive influence in the community and participating in company-sponsored events
Identify and develop personal relationships with new and first time guests
Provide personal service to assigned VIP players, issuing complementaries based on player ratings as needed
Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events
Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters
Promote casino events via telemarketing and other communication
Communicate constantly with casino operations and other team members
Follow all safety rules
Adhere to departmental quality standards
Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements
Work within the guidelines established by the company
Other duties as assigned
To be successful in this position it will require the following skill set
Must have an outgoing, energetic and enthusiastic attitude
Must enjoy hosting others
Must be comfortable initiating conversations and creating a fun environment with our guests
Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university or commensurate experience require
Must be proficient in computer programs; prior experience with salesforce.com or casino marketing programs is preferred
Ability to communicate with internal and/or external guests
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-55544
Casino Property Plainridge Park Casino
Position Type Regular Full-Time