Penn National Gaming Marketing Analyst in Philadelphia, Pennsylvania
Penn Interactive (PI) is an interactive gaming company headquartered in Philadelphia with offices in Las Vegas. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., we are poised for fast-paced growth. As such, PI is looking for a Marketing Analyst to accelerate the growth of PI’s Hollywood Casino Social and iCasino products.
This person will be responsible for assisting with CRM campaign analysis, loyalty and retention strategy, and VIP tactics. This position will include a combination of marketing analysis, VIP relationship management, and overall CRM and loyalty execution and strategy.
PI is committed to cultivating a diverse and stimulating work environment to achieve extraordinary results. We are looking for an individual who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make impacting change! We have a strong culture of teamwork, collaboration, mutual respect, and transparency, and it is vital that the Marketing Analyst will assist the CRM Manager in continuing to cultivate this culture as we grow.
Your daily responsibilities include
Performs analysis of marketing campaigns for Hollywood Casino Social and iCasino products to deliver data rich and actionable analysis
Execute analysis related to marketing attribution, marketing mix modeling, and customer lifecycle
Designs A/B tests to analyze player behavior hypotheses
Responsible for daily, weekly and monthly reporting and maintaining dashboards on CRM campaigns, customer segmentation, VIP performance, and mychoice loyalty program
Assist with CRM and VIP campaigns from ideation through execution
Communicate opportunities for optimization and campaign performance
Maintain relationships and provide support to VIP players
Develop and enhance KPIs for managing and assessing the success of the VIP marketing channels, retention, and overall VIP strategy
Assess the business to build VIP marketing strategies that align with our CRM strategies
Optimize and enhance our VIP program to maximize VIP acquisition and retention
Performs other duties to support all Penn Interactive revenue streams as assigned
To be successful in this position it will require the following skill set
Bachelor’s degree in Marketing, Business Administration or related field with coursework
2+ years of relevant hands on marketing experience (preferably in online gaming, brick and mortar casino, or related industry) or equivalent combination of education and experience
Proficient in digital marketing principles and best practices
Proficiency in working with relational databases, Excel, SQL, Tableau.
Experience with Google Analytics, attribution platforms (AppsFlyer), and marketing management platforms (GTM, CRM platforms, etc.)
Strong communication skills with the ability to build strong relationships both internally and externally
Data driven marketing minded
Must be able to meet deadlines and to work under the pressure of short time constraint
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Equal Opportunity Employer
Location US-PA-Philadelphia | US-PA-Philadelphia
Job ID 2020-74188
Casino Property Penn Interactive Ventures - Philadelphia
Position Type Regular Full-Time