Penn National Gaming F&B Manager in Longwood, Florida


Don’t just work. Work Happy.

A career in gaming? At Sanford Orlando Kennel Club we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Responsible for the oversight and direction all Food and Beverage operations including multiple concession areas and a full service restaurant

  • Develops people to provide exceptional service, products and value to the company guests while maximizing profitability

  • Able to think strategically and operationally about factors such as: pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products

  • Able to develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property

  • Can respond to changes in planning assumptions and alter plans as necessary

  • Can formally present updates to plans and provide appropriate explanations and solutions to variances

  • Provides leadership and demonstrates behavior that is consistent with the Red Carpet Customer Service Program and company policies

  • Ensures that the receiving, holding and issuance, production and service of products are within the quality and control standards

  • Creates and updates menus on semi-regular basis

  • Implements and audits inventory and cost control systems and procedures

  • Enforces all regulatory, internal controls, policies and procedures for compliance

  • Professional appearance and demeanor

To be successful in this position it will require the following skill set

  • Culinary degree, Bachelor’s or Associates degree preferred

  • Five years progressive Food & Beverage management experience,

  • Must be proficient in Microsoft applications (Excel, Word, Outlook)

  • Knowledge of all phases of Food & Beverage administration, cost control and familiarity of all food and beverage services is required

  • Ability to train and motivate personnel.

  • Delegation, negotiation and diplomacy skills required

  • Ability to communicate with staff and be guest service oriented

  • Organizational development and personnel assessment skills

  • Knowledge of food cost and labor analysis pertaining to a restaurant or property comparable in size

  • Knowledge of the Pinnacle POS system is a plus

  • TIPS Trainer Certification is a plus

  • Knowledge and understanding of all Health Standards and expectations

  • Excellent customer service/communication skills with a friendly, outgoing personality

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

  • This position requires the candidate to have a flexible schedule including nights, weekends and some holidays.

  • This is a salaried Management position with health benefits, PTO, 401k and potential bonus incentives.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-54608

Casino Property Sanford Orlando Kennel Club

Position Type Regular Full-Time

Category Food and Beverage