Penn National Gaming F&B Manager in Longwood, Florida
Don’t just work. Work Happy.
A career in gaming? At Sanford Orlando Kennel Club we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Responsible for the oversight and direction all Food and Beverage operations including multiple concession areas and a full service restaurant
Develops people to provide exceptional service, products and value to the company guests while maximizing profitability
Able to think strategically and operationally about factors such as: pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products
Able to develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property
Can respond to changes in planning assumptions and alter plans as necessary
Can formally present updates to plans and provide appropriate explanations and solutions to variances
Provides leadership and demonstrates behavior that is consistent with the Red Carpet Customer Service Program and company policies
Ensures that the receiving, holding and issuance, production and service of products are within the quality and control standards
Creates and updates menus on semi-regular basis
Implements and audits inventory and cost control systems and procedures
Enforces all regulatory, internal controls, policies and procedures for compliance
Professional appearance and demeanor
To be successful in this position it will require the following skill set
Culinary degree, Bachelor’s or Associates degree preferred
Five years progressive Food & Beverage management experience,
Must be proficient in Microsoft applications (Excel, Word, Outlook)
Knowledge of all phases of Food & Beverage administration, cost control and familiarity of all food and beverage services is required
Ability to train and motivate personnel.
Delegation, negotiation and diplomacy skills required
Ability to communicate with staff and be guest service oriented
Organizational development and personnel assessment skills
Knowledge of food cost and labor analysis pertaining to a restaurant or property comparable in size
Knowledge of the Pinnacle POS system is a plus
TIPS Trainer Certification is a plus
Knowledge and understanding of all Health Standards and expectations
Excellent customer service/communication skills with a friendly, outgoing personality
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
This position requires the candidate to have a flexible schedule including nights, weekends and some holidays.
This is a salaried Management position with health benefits, PTO, 401k and potential bonus incentives.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-54608
Casino Property Sanford Orlando Kennel Club
Position Type Regular Full-Time
Category Food and Beverage