Penn National Gaming HOPS HOUSE SERVER PT in Lawrenceburg, Indiana
Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino Lawrenceburg we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Complete server set up tasks: wipe down station; straighten, polish, and roll silverware; wipe down and polish stem ware; refill condiments; wipe tables and chairs; check linens, etc.
Complete server closing tasks: reset station for next shift, complete all closing duties according to assigned side work.
Greet guests and take orders promptly. Describe menu and specials, and answer any questions about them. Interact verbally with guests creating a friendly atmosphere.
Relay orders to service bar and kitchen via the point of sale computerized register system.
Ring in checks and ensure that all items have been entered correctly.
Wait on customers: Serve food to guests in the proper manner: check that all items are cooked properly serve items from left of guest, serve beverages to right of guest, remove all items not being used.
Sales and service of beer list items to restaurant guests including knowledge of price, styles, types, pairing with food, proper glassware, etc.
Sales and service of tobacco items to restaurant bar guest including knowledge of prices, types, pairing with food & beer, etc.
Responsible, legal alcohol service, including checking identification, correct orders per guest requests, stopping service of alcohol and notifying a manager for cut off, etc.
Know values of complimentary meal coupons and proper ringing procedure.
Claim tips received according to laws governing wage reporting.
Follow all restaurant service steps.
Ring in all food and beverages according to preset standards. Collect money for food and drinks served and give proper change for food and beverages.
Clean and stock assigned station continuously throughout the shift: Bus tables, pick up trash, clean ashtrays, empty trash, linen bags, etc.
Complete side duties: fill sugars, salt, pepper, and cream; make coffee, etc.
Stock/restock supplies (e.g., cups, glasses, silverware, coffee, napkins, etc.)
Provide positive communication and use Red Carpet Training skills with every patron and co-worker.
Perform duties in a safe manner; report any potential safety hazards to management staff.
Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
Work with co-workers and management in a casino restaurant environment, involving high volume and gourmet, fast-paced production in a friendly and professional manner.
To be successful in this position it will require the following skill set
Must be 21 years of age
Read, write legibly, understand and speak English
Able to tolerate second-hand smoke, noise, bright lights
Able to work at a fast pace in often crowded/noisy environment
Must meet professional appearance standards as prescribed by company policy.
High school education or general education degree (GED); preferably one year experience as a restaurant server. Extensive beer knowledge preferable.
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Cast Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Cast Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
The Cast Member must be able to lift and/or move up to 50 lbs.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-63302
Casino Property Hollywood Casino Lawrenceburg
Position Type Regular Part-Time
Category Food and Beverage