Penn National Gaming Gourmet Restaurant Host / Hostess (PT) in Lawrenceburg, Indiana

Overview

Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Lawrenceburg we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Greet, seat and rotate guests through server stations, manage wait times, take reservations, assist with large party bookings, side work, etc.

  • Assist with table reset as needed per specifications established by management and service of guests appropriate to theme and experience of the restaurant.

  • Follow steps of service to meet minimum guest expectations in quality, quantity, friendliness and courtesy in a restaurant environment

  • Maintain Board of Health standards of sanitation, personal hygiene and cleanliness, as well as beverage service techniques and safety all with regard to the safe handling of food and beverage products for guests’ consumption.

  • Display knowledge of all emergency procedures.

  • Work with co-workers and management in a casino restaurant environment, involving high volume or gourmet, fast paced production in a friendly and professional manner.

  • Provide positive communication and use Red Carpet Service skills with every patron and co-worker.

  • Perform any reasonable, temporarily assigned job duties outside the position’s job description where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

To be successful in this position it will require the following skill set

  • Must be 18 years of age

  • Read, write legibly, understand and speak English

  • Able to tolerate second-hand smoke, noise, bright lights

  • Able to work at a fast pace in often crowded/noisy environment

  • Must meet professional appearance standards as prescribed by company policy.

  • High School Diploma or GED required. One year experience in the food and beverage service industry as a gourmet or fine dining restaurant host/hostess or similar position is preferred. One year experience managing wait times, taking reservations and assisting with large party bookings preferred.

  • Available to work required schedule which may include nights, weekends, holidays and overtime as needed

  • Cast Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Cast Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

  • The position requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance. Must handle heat from cooking appliances, glassware and washing machines. Requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp).

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-52134

Casino Property Hollywood Casino Lawrenceburg

Position Type Regular Part-Time

Category Food and Beverage