Penn National Gaming Jobs

Job Information

Penn National Gaming FACILITIES DIRECTOR in Lawrenceburg, Indiana

Overview

Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Lawrenceburg we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.

  • Responsible for directing the overall operations and staff of the Facilities department who oversee installation, maintenance and repair of HVAC, electrical and plumbing systems and water distribution. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.

  • Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.

  • Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.

  • Conducts a daily inspection of the property to ensure that it is clean, attractive and fully functional. Implements immediate remediation of problems.

  • Schedules repair, maintenance and installation of machines, tools and equipment to ensure continuous operations.

  • Works with outside vendors for cost effect solutions for repairs, upgrades, projects, etc.

  • Develops, implements and monitors preventive maintenance programs in conjunction with maintenance staff.

  • Oversees EVS, responsible for all cleaning activities, including hallways, offices, dining and gaming areas, rest rooms, stairways, elevators/escalators, windows, parking lots, sidewalks and other exterior areas.

  • Oversees all sanitation processes and procedures including rodent and pest control.

  • Acts as a liaison between Architects, Designers, Subcontractors, building officials and Executive Management on internal engineering projects.

  • Inspects completed work for conformance to blueprints, specifications and quality standards.

  • Directs landscaping activities as required.

  • Develops plans to meet and serve expanding facility needs.

  • Responsible for aspects of OSHA compliance at the facility.

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.

  • Confers regularly with management and corporate quality control personnel to resolve maintenance problems and to recommend measures to improve operations and conditions of machines and equipment.

  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.

  • Maintains strict confidentiality in all departmental and company matters.

  • Provides positive communication and use Red Carpet Training skills with every guest and co-worker.

  • Performs duties in a safe manner; report any potential safety hazards to management staff.

  • Performs any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

To be successful in this position it will require the following skill set

SUPERVISORY RESPONSIBILITIES:

  • Responsible for staff development and training programs.

  • Responsible for rewards and recognition program to maximize employee engagement.

  • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.

  • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.

  • Determines work procedures and expedites workflow.

  • Responsible for employee performance (disciplining, coaching, counseling).

AUTHORITY TO ISSUE COMPS: Yes

ACCESS TO GAMING AREA REQUIRED: Yes

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • Ability to write reports, business correspondence, and procedure manuals.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Must be proficient in Microsoft applications (Excel, Word, and Outlook).

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

  • Must be well organized and have strong communication skills.

  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

  • Must be able to read and interpret plans and specifications.

  • Ability to think critically and apply outcomes as necessary.

EDUCATION and/or EXPERIENCE: Bachelor's degree (B.A./B.S.) in electrical or mechanical engineering (or related field) from four year college or university; five to ten years related experience and/or training; or equivalent combination of education and experience. Prior leadership experience required. Must have a working knowledge of Electrical, Plumbing, HVAC and Carpentry trades, along with knowledge of generators, fire pumps, and electrical switchgears; trade license is preferred.

  • Possess knowledge and ability to carry out duties of the US Coast Guard and American Bureau of Shipping as it relates the administration of the safety of the vessel, its patrons and employees specifically relating to the following:

  • The onboard response plan is designed as outlined in “Criteria for Permanently Moored Riverboat Casino/Emergency Disaster Plans”. This plan is in agreement with the Lawrenceburg/Dearborn Emergency Operations Plan and plans developed by fire departments under OSHA Regulation CFR 29 Part 1910-12. This plan will be part of the City Emergency Operation Plan and retains all contacts, operational structures and responsibilities thereof. All agreements made with the Dearborn County Emergency Management Agency will apply to this plan, including OSHA Regulation CFR 29 Part 1910-12.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Excellent verbal and written communication skills.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume and distance.

Possess ability to operate an adding machine and have basic computer skills.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Cast Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a Cast Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Cast Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Cast Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

The Cast Member must be able to lift and/or move up to 50 lbs.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a Cast Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually very loud.

  • Cast Member will be exposed to an environment containing unrestricted second hand smoke.

  • All Cast Members at Hollywood are under surveillance (and audio surveillance in limited areas). Performance may be observed and recorded.

I have read the above job description and fully understand the requirements set forth therein. I hereby accept the position listed above and agree to abide by the requirements set forth and will perform all duties and responsibilities to the best of my ability.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Location US-IN-Lawrenceburg

Posted Date 1 month ago (12/23/2019 3:00 PM)

Job ID 2019-70639

Casino Property Hollywood Casino Lawrenceburg

Position Type Regular Full-Time

Category Facilities

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