Penn National Gaming Casino Housekeeping Lead Attendant in Lawrenceburg, Indiana
Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino Lawrenceburg we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Deep clean and stock all restrooms daily.
Back stocking supplies and securing supplies when they arrive.
Clean all front of the house and back of the house areas including outside areas and assigned work areas daily.
Maintain all areas property wide including disposal of trash and cigarettes from ash urns.
Attendant is responsible for body fluid clean up property wide.
Wipe ashtrays and windows, sweep floors, empty trash.
Clean all surfaces as needed.
Remove all trash from landside to pavilion loading dock compactors and all casino trash to lower level area where deck hands will take trash to compactor.
Getting necessary cleaning supplies for departments, fellow employees, customers as requested.
Respond to calls for housekeeping problems immediately: broken glass, spills, toilet backups, etc.
˜ Perform miscellaneous cleaning tasks as needed: clean vents, high dust, wipe walls, etc.
Shampoo carpets, scrub steps, stripping, and waxing tile floors.
Positively respond to all customer concerns and issues to promote a return visit.
Provide positive communication and use Red Carpet skills with every patron and employee.
Effectively respond to manager’s requests in all areas of customer interaction and customer concerns.
Perform job duties in a safe manner; report any potential safety hazards to management staff.
Respond to and handle any calls or problems concerning housekeeping issues.
Tour the vessel to check for cleanliness and ensure carpets are properly shampooed, vacuumed, and tile floors stripped and waxed. .
Update supervisor on any EVS problems encountered in the course of the day.
Ensure that necessary cleaning supplies are available and stored immediately.
Assist other EVS personnel with cleaning tasks as needed.
Provide positive communication and use Red Carpet Training skills with every patron and co-worker.
Perform duties in a safe manner; report any potential safety hazards to management staff.
Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
To be successful in this position it will require the following skill set
Must be 18 years of age
Read, write legibly, understand and speak English
Able to tolerate second-hand smoke, noise, bright lights
Able to work at a fast pace in often crowded/noisy environment
Must meet professional appearance standards as prescribed by company policy.
Available to work required schedule which may include nights, weekends, holidays and overtime as needed.
Cast Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Cast Member is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
The Cast Member must be able to lift and/or move up to 50 lbs.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-67309
Casino Property Hollywood Casino Lawrenceburg
Position Type Regular Full-Time