Penn National Gaming Valet Service Worker in Joliet, Illinois
Don’t just work. Work Happy.
A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Parks and retrieves guest's vehicles in a safe responsible manner. Surveys guest's vehicles indicating any damage on parking ticket. Provides courteous and prompt valet service to the guest at all times. Performs other related duties as assigned. Promotes superior guest service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast Members.
Ticket all incoming vehicles.
Park all incoming vehicles.
Return keys to the Valet booth.
Place keys on keyboard
Pick up keys at the booth window or retrieve keys from keyboard.
Retrieve ticket from departing guest and notify the valet retrievers for pickup.
Retrieve all exiting vehicles.
Assist co-workers in clean up of areas assigned to Valet.
Other duties as assigned.
Hang and retrieve coats in coat check.
Respond to guest inquiries, provide assistance or direct to another area for information.
Accept cash for valet parking and make change for guests as needed.
Maintain a log of the number of cars parked and retrieved.
Exercise good judgment to notify the shuttle bus of pick up or drop off.
To be successful in this position it will require the following skill set
EDUCATION and/or EXPERIENCE
High school diploma or equivalent is required. 6-month valet experience is preferred. Must have a valid Illinois Drivers License and be able to operate manual and automatic transmission automobiles. This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast Members. Must understand and speak the English language. This position is required to drive guest vehicle’s and adhere to the company MVR policy.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 50 pounds. The employee requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance, peripheral vision, depth perception, and ability to adjust focus. If eye glasses or contacts are prescribed they must be worn while working as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs occasionally. Required to run and work in inclement weather.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-49330
Casino Property Hollywood Casino Joliet
Position Type Regular Full-Time