Penn National Gaming Slot Representative in Joliet, Illinois
Don’t just work. Work Happy.
A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Perform duties to make change and assist players with payouts and minor slot repairs. Exercise good judgment in performing routine maintenance on slot machines.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast Members.
Make change for guests as requested.
Count change wallet at start and end of shift.
Payout jackpots to winning guests and complete required logs.
Complete necessary tax forms for qualifying jackpots.
Perform minor repairs on slot machines.
Check and replenish TITO tickets as necessary.
Maintain excellent Guest Service while conducting self in professional manner.
Assist guests with questions or direct to appropriate party.
Must be able to lift and carry a minimum of 50 pounds.
Must be able to stand and/or walk for extended periods of time.
Other duties as assigned.
To be successful in this position it will require the following skill set
EDUCATION and/or EXPERIENCE
6 – 9 months guest service skills is preferred. Must be at least 21 years of age. Must pass company math test to be eligible for this position. This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast Members. High school diploma or equivalent is required. Must understand and speak the English language.
While performing the duties of this job, the Cast Member is regularly required to talk and hear. The Cast Member frequently is required to stand and walk. The Cast Member is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch. The Cast Member must occasionally lift and/or move up to 50 pounds. The Cast Member requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance, color vision, peripheral vision, depth perception, and ability to adjust focus with the most common visual functions being those of near vision and depth perception. The Cast Member may be required to travel up and down stairs.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2017-46008
Casino Property Hollywood Casino Joliet
Position Type Regular Part-Time
Category Casino Operations