Penn National Gaming Jobs

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Penn National Gaming HR Generalist in Joliet, Illinois


Don’t just work. Work Happy.

A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include


The following and other duties may be assigned as necessary:

  • Partners with HR Business Partners to meet the needs of departments within the business unit.

  • Supports the internal and external recruitment efforts for the property

  • Managing Open Job Requisitions

  • Pre-screen potential candidates and build talent pool for all positions

  • Developing sourcing strategies for open roles

  • Works closely with property management and employees to improve work relationships, build morale, increase productivity and retention.

  • Facilitates identified training programs for the property; including but not limited to, New Hire Orientation, Customer Service, Responsible Gaming/Alcohol Awareness and supervisory/management development training.

  • Responsible for developing and maintaining and internal communications. Sources include, but are not limited to, video presentation, newsletters, print, social networking outlets, Employee Self Service website, and email.

  • Conducts frequent assessments on the success of these initiatives and make recommendations to support increased readership & effectiveness of these communication sources.

  • Attends training and meetings, as required.

  • Collects, analyzes and looks for trends in human resources data to make suggestions relating to HR strategy- turnover, recruitment, engagement, and leadership opportunities.

  • Assists with design and execution of engagement, and retention events.

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

  • Maintains strict confidentiality in all departmental and company matters.

  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

  • This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.

  • Other duties as assigned.

To be successful in this position it will require the following skill set

Job Requirements/Education:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in Business Administration, HR or other relevant degree; or equivalent combination of education and experience.

  • Minimum of two to four years HR experience preferred.

  • PHR, SPHR certification preferred.

  • Proficient computer skills including MS Office software.

  • Ability to work with various levels of the organization to develop and influence the culture.

  • Highly effective communication and negotiation skills.

  • Excellent organizational skills, presentation skills and ability to work independently and collaboratively.

  • Exceptional customer service including attention to producing quality results.

  • Demonstrated knowledge of state, local and federal labor laws and regulations related to HR.

  • Flexible to work allshifts including holidays, nights, weekends, and overtime as business needs dictate.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2019-62015

Casino Property Hollywood Casino Joliet

Position Type Regular Full-Time