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Penn National Gaming Deli Service Worker- Full-Time in Joliet, Illinois


Don’t just work. Work Happy.

A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include


Perform a variety of duties relating to working in the food outlets and the services of food and / or

beverages. Responsible for cash handling in the Cast member Dining Room and Deli.


  • This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members.

  • Maintain a professional appearance at all times, clean and well groomed as per standard.

  • Stock counters, displays, salad bar and steam table in a neat and timely fashion.

  • Provide friendly, quick, professional service demonstrating willingness to serve guests with a smile.

  • Regular attendance.

  • Check to ensure that all foods are displayed attractively as per department standard.

  • Requisition items needed for the following day based on given par levels.

  • Involved in food preparation and presentation.

  • Maintain appropriate portion controls per standards.

  • Keep all work areas clean and in order, clean equipment thoroughly.

  • Handle foods appropriately, maintaining proper food handling, safety and sanitation standards.

  • Inform Supervisor when food quantities are low.

  • Clean floor and work station thoroughly before leaving the area for other assignments.

  • Must be able to stand for 100% of the working time.

  • Know menu items, take orders and complete transactions at point of sale to assure cash drawer balances.

  • Complete opening and closing duties as assigned.

  • Other duties as assigned.

To be successful in this position it will require the following skill set


High school diploma or equivalent is required and a minimum of 2 years experience in a fast food environment is preferred. This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members. Must understand and speak the English language.


The physical demands described here are representatives of those that must be met by a Cast member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the cast member is regularly required to talk and hear. The cast member frequently is required to stand and walk. The cast member is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch. The cast member must occasionally lift and/or move up to 50 pounds. The cast member requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance. Must be able to push and pull carts and equipment weighing up to 250 lbs occasionally.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Location US-IL-Joliet

Posted Date 1 month ago (12/9/2019 1:52 PM)

Job ID 2019-70854

Casino Property Hollywood Casino Joliet

Position Type Regular Full-Time

Category Food and Beverage