Penn National Gaming Cook I in Joliet, Illinois


Don’t just work. Work Happy.

A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include


Perform duties to prepare, cook food and displays/plates foods as venue requires such as sauces, soups and other foods of medium and higher complexity. Assist in reaching profitability, guest satisfaction, work force strength and compliance goals. Provide instruction and guidance as necessary to Cook II’s, III’s and maintain a clean food preparation area.


This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast members.

  • Check and ensure adequate supply of foods and seasonings are available for service.

  • Check that food is properly prepared for cooking and serving.

  • Prepare a wide variety of foods items of medium and higher complexity according to directions.

  • Have the ability to correctly work most cooking stations throughout the entire property and have working knowledge of all kitchen equipment.

  • Recommend adjusting cycles of menus based on food quantities and guest demand.

  • Ensure cleanliness of food preparation areas from start to finish.

  • Give assistance to Cooks II, III and Utility workers as required providing instruction and guidance as necessary.

  • Organize cooking and food storage areas.

  • Maintain walk-in coolers in accordance with Will County Department of Health Standards.

  • Follow safety rules and keep work area clean and orderly.

  • Create specials for outlets assigned to; utilizing both new and dated products.

  • Ensure sanitation guidelines are followed as directed by the local health department.

  • Ensure all products are correctly and accurately labeled, dated and stored in accordance with local health department and Company guidelines.

  • Open assigned outlets in a timely fashion as instructed by a Chef.

  • Communicate with guests, colleagues, and management in a polite, professional manner and always practice Red Carpet Service training.

  • Follow recipes to exact standards; follow recipes formulas, standards, cooking time, directions and quantities.

  • Attend scheduled meetings/classes/training as directed.

  • Lead by example and mentor fellow Cast Members at all times.

  • Report to Sous Chef at start of shift to receive instruction as to daily specials and menu changes.

  • Report any spoilage or shortage to Sous Chef immediately.

  • Direct line staff in absence of Sous Chef.

  • Prepare plate menu items, as ordered, per specifications on hot food production line with strict attention to detail, speed, and accuracy.

  • Must be able to perform well under pressure meeting production schedules to ensure orders are fulfilled in a timely manner.

  • Assist in other areas of kitchen as instructed by Sous Chef.

  • Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.

  • Must be able to grill (steaks and seafood), also be able to tell meat temperatures by touch.

  • Able to work a sauté station (pan sear fish, foie gras, poultry, making pan sauces).

  • Must be able to perform all knife cuts.

  • Set up mise en place as per posted instructions.

  • Assist in daily inventory of coolers and freezers.

  • Communicates station needs, waste and discrepancies with immediate supervisor.

  • Other duties as assigned.

To be successful in this position it will require the following skill set


High school diploma or equivalent is required along with thorough knowledge of cooking techniques. 4 – 5 years experience in food preparation is preferred. This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast members. High school diploma or equivalent is required. Must understand and speak the English language.


The physical demands described here are representatives of those that must be met by a Cast member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Cast member is regularly required to talk and hear. The Cast member frequently is required to stand and walk. The Cast member is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch. The Cast member must occasionally lift and/or move up to 100 pounds. The Cast member requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance. Must be able to push and pull carts and equipment weighing up to 250 lbs occasionally. Some work involves contact with cleaning products and chemicals.

Walking 45% of the time

Standing 85 % of the time

Bending and lifting 30% of the time

Climbing up heights in excess of 10 feet

Lifting/moving maximum of 100 lbs.

Ability to see 20/20, color, and/or peripherally

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-50324

Casino Property Hollywood Casino Joliet

Position Type Regular Full-Time

Category Food and Beverage