Penn National Gaming HR SPECIALIST (BENEFITS) in Jamul, California


Don’t just work. Work Happy.

A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Marquee Customer Service to all guests and team members.

  • Executes the day-to-day benefits administrative function with primary focus on ACA compliance, benefits related activities, and support/resolution of team member and property HR group’s benefits and system related matters.

  • Assists with the coordination of annual open enrollment and wellness events at the property.

  • Performs routine audits as requested.

  • Performs specialized or confidential administrative duties, including researching data and preparing reports as needed.

  • Prepares invoices for payment and tracks actual results versus budget.

  • Responsible for inputting and maintaining employee records.

  • Ensures behavior and appearance are in compliance with established standards.

  • Maintains a professional work environment with management and staff.

  • Participates in meetings and training as required.

  • Maintains complete confidentiality of all company information at all times.

  • Perform necessary follow-ups to meet established objectives and assist with reminders of commitments and deadlines.

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

To be successful in this position it will require the following skill set

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • High school diploma or equivalent required; Bachelor’s degree and a minimum of one year related experience and/or training; or equivalent combination of education and experience preferred.

  • Advanced level skills in MS Excel, Word, and PowerPoint.

  • Previous experience in a human resources office preferred.

  • Previous HRIS experience. Experience with Ultipro and iCIMS strongly preferred.

  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

  • Ability to learn new systems quickly.

  • Experience in a professional office environment, preferably utilizing clerical skills.

  • Customer service experience.

  • Proficient in vocabulary, spelling, punctuation and proofreading. Must be able to compose and prepare correspondence appropriate for the Human Resources Department.

  • Ability to operate office equipment including a photocopier, fax machine and calculator.

  • Excellent telephone manners and techniques.

  • Demonstrated ability to work independently or in a team environment. Comfort with flexibility in priorities and work assignments a must.

  • Must approach team member questions and concerns in a caring, confidential and helpful manner.


This job has no supervisory responsibilities.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-49102

Casino Property Hollywood Casino Jamul

Position Type Regular Full-Time

Category Human Resources