Penn National Gaming Lead Slot Technician in Hobbs, New Mexico

Overview

Don’t just work. Work Happy.

A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

Relocation assistance available. Non-union property. Gain leadership experience. Great training program for and experienced Slot Tech. 100% slot floor with electronic games.

SUMMARY:

The Slot Tech Lead is responsible for the successful operation and performance of all EGM’s on the gaming floor through the effective leadership of Slot Technician staff. Responsible for the overall repair and maintenance of all slot machines and gaming devices shift in accordance with property policies and procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Explain game paytables and jackpot payouts. A strong “Floor Presence” is required to do this job successfully.

  • Maintain operation of slot machines at all times with minimal downtime.

  • Perform software conversions and slot machine moves as directed by the Slot Operations Manager or the Assistant Slot Manager.

  • Constantly perform preventative maintenance on slot machines to ensure proper and optimum performance levels.

  • Maintain slot tech shop inventory and order parts/supplies.

  • Provide training and guidance to Slot Technicians.

  • Assist Slot Floor personnel when needed and requested by Slot Supervisors.

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

  • Keeps work area clean and free of safety hazards, debris and litter.

  • Perform all job duties in a safe and responsible manner.

  • Maintains strict confidentiality in all departmental and company matters.

SUPERVISORY RESPONSIBILITIES

  • This position has no supervisory responsibilities.

To be successful in this position it will require the following skill set

Qualifications

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or GED required.

  • High school diploma or GED required.

  • 3 years Slot Technician experience with slot machines in a casino environment required.

  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.

  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

Gaming Registration

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-48868

Casino Property Zia Park Casino

Position Type Regular Full-Time

Category Casino Operations