Penn National Gaming Busser -Steakhouse - 2nd Shift in Hobbs, New Mexico
Don’t just work. Work Happy.
A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Responsible for clearing and resetting tables in assigned venue. Continuously monitors tables to assess guests' needs in a courteous manner. Other customer service duties required as requested by restaurant supervisor in order to assist in reaching profitability and guest satisfaction.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Greets guests in a timely manner and obtains beverage and/or food orders. Initiates conversation with guests.
Responsible for clearing all tables and resetting them for new seating in accordance with venue standards.
Ensure each table is ready for guest’s arrival in accordance with venue standards
Monitor tables to assess guests needs and anticipates and responds to guest requests when meal has been completed keeping table clear to provide a clean, neat, eating area.
Restock and clean assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards.
Responsible for maintaining a regular and consistent attendance record.
Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation.
Know information regarding all Food & Beverage Outlets to have ability to inform guests when they ask.
Follow cash handling procedures.
Pre-bus station regularly.
Complete assigned opening and closing side work.
Claim tips received according to laws governing wage reporting.
Provides Red Carpet Service to every patron and employee.
Must work well under pressure, and meet multiple and sometimes competing deadlines.
Adhere to all corporate and local policies, procedures, and operating guidelines.
Perform duties in a safe manner; report any potential safety hazards to management staff.
May be required to answer questions when a manager is not available.
Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership.
Performs other duties as may be assigned by department and/or company management.
- This position has no supervisory responsibilities.
To be successful in this position it will require the following skill set
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be a minimum of 18 years of age.
High school diploma or G.E.D preferred.
0 to 6 months relevant experience or equivalent combination of education and experience required.
Ability to read, write and speak English required.
Strong customer service and interpersonal skills are required.
Ability to work as part of a team and to promote cooperative approach between departments.
Ability to work unsupervised.
Maintain a professional, neat and well-groomed appearance adhering to company standards and work varied shifts, which will include weekends and holidays.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent brisk walking, climbing stairs, bending, lifting, stretching, reaching, kneeling, squatting, and standing for long periods of time.
Walking and/or standing 90% of the time.
Lifting up to 50 pounds to stack, store or move materials, supplies and equipment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee mostly works inside the building. The employee is regularly exposed to airborne particles, toxic fumes and/or chemicals.
The noise level in the work environment is very loud.
Exposure to bright lighting.
Exposure to unrestricted second-hand smoke.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-50374
Casino Property Zia Park Casino
Position Type Regular Part-Time
Category Food and Beverage