Penn National Gaming Player Service Representative On Call - Shift Varies in Henderson, Nevada
Don’t just work. Work Happy.
A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
MAJOR JOB DUTIES: Duties include, but are not limited to the following:
Adhere strictly to all Gaming regulations.
Verify cash turn ins from operating departments.
Verify various types of cash paid outs.
Verify cashiers banks.
Prepare accountability to determine daily revenue.
Prepare daily bank deposit on revenue.
Cash customer checks cashing within prescribed limits.
Ensure all transactions are accurate.
Must provide courteous and friendly service to all staff and guests.
Perform related work as requested.
Enroll new members in Players Club and assist existing members.
Effectively communicate the benefits of Players Club membership to all guests.
Maintain comprehensive knowledge of all current and upcoming promotions, events and special offers throughout the property and effectively communicate to guests.
Fulfill all promotional offers to be redeemed at the club, including but not limited to coupons, prizes, redemptions, entertainment tickets and drawing tickets.
Operate point of sale register handling cash and credit cards accurately for entertainment ticket sales.
Participate and assist in any needed capacity with all casino and property-wide events.
Maintain knowledge of other departments and M Resort entities, their location and how to reach a particular supervisor or manager.
The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
To be successful in this position it will require the following skill set
EXPERIENCE: Minimum 6 months main Cage and/or Player Club experience.
EDUCATION : High School diploma or equivalent.
SKILLS: Excellent communication skills. Ability to perform intermediate math. Knowledge of Player Services operation. Full knowledge and understanding of company and departmental rules and regulations, policies and procedures. Ability to read, write, and communicate verbally in English. Skill in establishing and maintaining effective working relationships co-workers. Knowledge of Title 31. Ability to maintain confidentiality of sensitive information.
CERTIFICATE/LICENSE : Nevada Gaming Registration
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-54594
Casino Property M Resort
Position Type On-Call
Category Players Services/Cage