Penn National Gaming Table Games Floor Supervisor in Harvey, Louisiana
Don’t just work. Work Happy.
A career in gaming? At Boomtown Casino and Hotel New Orleans, we you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Adheres to all departmental and property policies and procedures regarding guest service standards.
Shares responsibility for the overall integrity of daily operations in a designated area.
Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.
Maintains constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity.
Controls and directs games in progress by monitoring and providing assistance and dealer correction.
Assists with verifications of table inventories and effectively manages table limits.
Maintains awareness of how each game stands with respect to player limits, special customers, gains/losses, and dealer performance.
Oversees and ensures high standards of customer courtesy on each game and works closely with Special Events, Players Club, and other casino staff members in this regard.
Maintains a continuous inspection of cards and dice, ensuring the security of assigned table games.
Provides and monitors on-the-job training for dealers to ensure staff receive adequate guidance, resources, and information for optimal job performance.
Monitors chips and cash transactions between dealers and customers and ensure that proper payout amounts are paid to customers, in accordance with established procedures.
Accounts for chips on assigned games. This includes but is not limited to making fills and credits as needed.
Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
Performs all other related and compatible duties as assigned.
Maintains strict confidentiality in all company matters.
To be successful in this position it will require the following skill set
High School Diploma or equivalent required; Associate degree in related field preferred.
Minimum one (1) year of experience as a Table Games Dealer with proficiency in multiple games required; prior supervisory experience preferred, but not required.
Must have excellent written and verbal communication skills; must be fluent and literate in English.
Must be knowledgeable of applicable state gaming laws and regulations.
Ability to maintain a high level of confidentiality and professionalism.
Complete understanding of all Table Games procedures and operations required.
Knowledge of and ability to identify various cheating techniques.
Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
Highly organized and detail oriented.
Must have basic math skills, including the ability to add, subtract, multiply, and divide.
Ability to work any shift or hours, including nights, weekends, and holidays, as business needs dictate.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-66732
Casino Property BOOMTOWN NEW ORLEANS
Position Type Regular Full-Time
Category Table Games