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Penn National Gaming DIRECTOR OF MARKETING in Grantville, Pennsylvania


A career in gaming? At Hollywood Casino at Penn National Race Course we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

Your daily responsibilities include:

  • Responsible for designing and executing marketing strategies for the properties to promote customer awareness and casino image in order to maximize revenue

  • Works closely with Vice President of Marketing to design, implement, and oversee overall strategies for all areas of responsibility

  • Serves as liaison between Property, Division and Brand for Strategic Alliance opportunities.

  • Drives improved program results in all areas of responsibility through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result

  • Lead departments through active participation

  • Manages outside agencies to ensure timely and precise program execution

  • Management accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation

  • Familiarization with all company Entertainment Brand standards

  • Maintain compliance with policies and procedures

  • Presents oneself as a credit to the Company and encourages others to do the same

  • Performs all other related and compatible duties as assigned

To be successful in this position it will require the following skill set

To be successful in this position it will require the following skill set:

  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university; MBA preferred

  • Must be proficient in Microsoft applications (Excel, Access, Word)

  • Five years progressively more challenging experience in a manager role, marketing background preferred

  • Prior casino marketing experience required.

  • Ability to understand and analyze Budget & P&L Statements

  • Proven managerial and critical thinking skills required

  • Must possess excellent employee relations skills

  • Good oral and written communication skills, must be fluent and literate in English

  • Ability to respond calmly and make rational decisions when required

  • Must be able to listen and respond to visual and aural cues

  • Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality

  • Measurable objectives as defined on annual Performance appraisal

  • Teamwork – ability to work collaboratively with other departments and leaders to complete property/corporate initiatives and effective day to day operations

  • Financial results that meet or exceed budget expectations for revenue generation and cost control.

  • Compliance with all regulatory, governmental, and safety requirements

  • Effective labor management including efficient scheduling based on guest traffic patterns and overtime within property guidelines

  • Development of team to include completion of all required training and knowledge of all policies and procedures relating to their positions

  • Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job ID 2019-56046

Casino Property Hollywood Casino at Penn National Race Course

Position Type Regular Full-Time

Category Marketing