Penn National Gaming Jobs

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Penn National Gaming Sports Book Representative - Part-Time in East Chicago, Indiana


Don’t just work. Work Happy.

A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include


  • Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues andregulations.

  • Maintain a cash bank for his/her shift, responsible for accepting payment and making correctchange when necessary.

  • Stock Sports book stations with adequate supplies; keeps all stations neat and clean.

  • Write Sports tickets in an accurate and timely manner.

  • Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.

  • Maintain and reconcile bank for assigned shift, following established cash-handling policies andprocedures.

  • Explain wagering rules, including betting lines and odds, and procedures to guests.

  • Provide information and assistance to customers in a friendly, courteous manner to ensure thedelivery of guest service.

  • Offer information on activities, etc., and direct guests for further information as necessary.

  • Create and enter player tracking cards.

  • Notify management of escalated or prevalent guest issues/concerns and any apparent suspiciousactivity.

  • Perform other job-related duties as requested.

To be successful in this position it will require the following skill set

  • Minimum six (6) months of cash-handling experience

  • High school diploma or equivalent GED

  • Effectively communicate in English, both oral and written forms

  • At least 21 years old

  • Previous experience in race and sportsbook

  • Previous experience in a similar resort environment

  • Ability to work as a part of a team in a high-stress and high-volume environment

  • Ability to work in and adapt to a dynamic and frequently changing environment

  • Ability to adhere to and execute established department policies and procedures

  • Working knowledge of sports

  • Proficient cash-handling skills

  • Ability to work under pressure while being able to pay attention to details

  • Basic math skills – calculate winnings based on odds

  • Basic computer skills

  • Excellent customer service skills

  • Ability to maintain professional, neat, and well-groomed appearance, adhering to department andcompany standards




Ability to read and interpret documents in English, such as safety rules, operating and maintenance

instructions and procedure manuals. Ability to read and communicate verbally in English. Written

communication skills in in English may also be required.


Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram

form. Ability to deal with problems involving several concrete variables in standardized situations.


Obtain and maintain a license by the Indiana Gaming Commission as may be required for this



The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.


The work environment characteristics described here are representative of those an employee encounters

while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions. The noise level in the work environment is

usually moderate.

Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Location US-IN-East Chicago

Posted Date 2 weeks ago (1/10/2020 9:57 AM)

Job ID 2019-70722

Casino Property Ameristar Casino Hotel East Chicago

Position Type Regular Part-Time