Penn National Gaming Host/Cashier in East Chicago, Indiana
Don’t just work. Work Happy.
A career in gaming? At Penn National Gaming we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Answers guest questions about Ameristar East Chicago restaurants, including operating hours and answer general questions about property facility and services.
Remains current with restaurant beer menu, including styles descriptions. Recommends and assists guests with appropriate pairings.
Suggests signature cocktails to guests to increase revenue.
Familiar with restaurant food menu, including description, price, add-ons and able to assist guests with alcohol pairing.
Keeps entry area and To-Go counter clean and organized.
Works in cooperation with other service personnel to provide a high quality of service. Assists as required in table maintenance and cleans when necessary.
Greets and seats guests at tables according to guest preference and table availability.
Informs guests of restaurant specials, feature items and personal favorites.
Accurately obtains food and beverage To-Go orders from guest, ensuring orders are complete and in accordance with company To-Go procedures.
Keeps reservation system, host area, and To-Go counter stocked with necessary equipment, forms, and supplies.
Ensures dining and serving areas are set up and maintained according to standard.
Accurately accounts for and collects payment for all food and beverage orders through POS system in a timely manner.
Participates in liquor glassware removal, ensuring compliance with all Indiana Gaming Commission regulations and Indiana Alcohol and Tobacco Commission regulations.
Provides responsible alcohol service according to established guidelines.
Maintains complete knowledge of table/seat/station numbers, hours of operations, and proper table set-up.
Must maintain proper uniform requirements of the position, including wearing special event uniforms provided for Holidays and other special occasions deemed by management.
Assists as requested with special events on and off property.
Observes and adheres to Health Department regulations regarding food handling, storage, and cleanliness of work environment.
Attends all company/restaurant training programs as they are scheduled.
Maintains all assigned areas and equipment in a sanitary, safe and effective manner.
Completes opening, closing, and other side duties as assigned.
Collects and accurately reports tips at the end of the assigned shift.
Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
To be successful in this position it will require the following skill set
Must be at least 18 years of age.
Demonstrated ability to communicate effectively with team members and guests.
Demonstrated ability to operate electronic reservation system and flow charts.
One year of high-volume Host/Cashier experience preferred.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-64424
Casino Property Ameristar Casino Hotel East Chicago
Position Type Regular Part-Time
Category Food and Beverage