Penn National Gaming Poker Host in Detroit, Michigan
Don’t just work. Work Happy.
A career in gaming? At Greektown Casino Hotel, we you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
This position is responsible for greeting customers, managing waiting list, seating players and high volume phones. In addition, the incumbent in this position is responsible to promote positive guest relations, courteous, and efficient service.
Manage the Player waiting list
Maintain communication with Poker Supervisors and notify supervisor of any open seats
Advise Poker Shift Team Leader or Floor Person of any player disputes or arguments that may arise during the game
Inform Poker Shift Team Leader or other personnel of any important or relevant facts regarding specific players
Ensure proper seating of players
Answer and manage the high volume phones
Attend meetings as scheduled
Manage the Poker room podium cash drawer
Other job-related duties as assigned
To be successful in this position it will require the following skill set
Must have a working knowledge of all Poker Room Rules
Must possess excellent guest service skills and the desire to provide our Greektown Casino guests with an exceptional gaming experience
Must demonstrate a positive public image and ability to speak publicly
Ability to communicate in a clear, accurate and concise manner, both orally and in writing is required
Ability to problem solving skills and deal with stress
Skill in maintaining effective working relationships with team members and guests
Ability to read, write, and communicate verbally in English
Must possess basic computer skills
Ability to interpret basic instructions furnished in written, oral, diagram, or schedule form
Ability to maintain confidentiality of sensitive information required
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-64964
Casino Property Greektown Casino Hotel