Penn National Gaming Jobs

Job Information

Penn National Gaming Beverage Supervisor in Detroit, Michigan

Overview

Don’t just work. Work Happy.

A career in gaming? At Greektown Casino Hotel, we you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

The following and other duties may be assigned as necessary:

  • Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.

  • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.

  • Maintains product menu and assists in recording product inventories.

  • Maintains established quality assurance procedures to ensure acceptable health department and customer service standards.

  • Responsible for supporting compliance to departmental budgets.

  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.

  • Assists Manager with administrative duties, as needed.

  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

  • Maintains strict confidentiality in all departmental and company matters.

To be successful in this position it will require the following skill set

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • High school diploma or GED required; one to two years Beverage or equivalent experience, or equivalent combination of education and experience. Prior gaming experience preferred. Minimum of one year supervisory experience preferred.

  • Must have excellent verbal and written communication skills.

  • Must be proficient in Microsoft applications (Excel, Word, and Outlook).

  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.

  • Ability to write reports and business correspondence..

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Certification/License Requirements:

  • Approved Michigan Alcohol Awareness Program

  • Ability to obtain a Level two (2) Michigan Gaming Control Board License

  • Must provide valid Government-issued identification

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Location US-MI-Detroit

Posted Date 2 weeks ago (11/22/2019 12:56 PM)

Job ID 2019-69646

Casino Property Greektown Casino Hotel

Position Type Regular Full-Time

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