Penn National Gaming Security Officer - Full-Time in Dayton, Ohio
Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.
Your daily responsibilities include
Provide security on assigned gaming or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance in medical situation.
Patrol of parking lots.
Provide security escorts for all monetary transfers, fills, and credit.
Oversee customer boarding and disembarking: provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Gaming floor.
Provide assistance to customers: give directions, call cabs, assist with car trouble, etc.
Provide special assistance to disabled patrons as necessary.
Observe count crew doing the VLT drop and transports funds to the count room.
Serve as dispatcher.
Dispatch other officers to various assignments and maintains activity log sheets.
Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.
Testify in court on behalf of state gaming boards.
Occasionally strenuous physical activity is required.
Meet department uniform, appearance and grooming requirements
Meet attendance guidelines of the job and adhere to regulatory, department and company policies.
Keep work areas clean and free of safety hazards, debris and litter.
Perform all job duties in a safe and responsible manner.
Any reasonable request made by your supervisor or any management personnel.
Other duties, as needed.
To be successful in this position it will require the following skill set
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have outgoing, energetic and enthusiastic attitude.
Must enjoy hosting others.
Must be comfortable initiating conversations and creating a fun environment with our guests.
Able to promptly and accurately follow instructions given by Supervisor or Manager.
Must qualify for licensing by Ohio Lottery Commission.
Must be able to pass background check.
Must be able to tolerate areas containing second hand smoke, varying noise and temperature. levels, illumination, vibration, crowds, and air quality.
Must have open availability including all three shifts, weekends, and holidays.
Must possess a valid driver’s license.
Education and/or Experience: High school diploma or general education degree (GED).Six months related experience and/or training; or equivalent combination of education and experience
Language Skills: Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
Reasoning Ability: Be able to make quick, reasonable decisions regarding patron and team member interactions.Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certifications, Licenses, Registrations : Must be able to qualify for licenses and permits required by federal, state and local regulations.
Physical Demands :The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The Team Member is occasionally required to walk, climb or balance; stoop, kneel, crouch, or crawl, push, pull, carry, reach, bend, twist and talk or hear when performing job duties in varying work areas. Must be able to lift up to 25 lbs. Team Members must be drug and nicotine free.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually very loud.
All Team Members at Hollywood are under surveillance (and audio surveillance in limited areas). Performance may be observed and recorded.
Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.
Something to leave you with
If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"
Job ID 2019-66596
Casino Property Hollywood Gaming at Dayton Raceway
Position Type Regular Full-Time