Penn National Gaming Banquet Attendant - Part-time in Dayton, Ohio


Performs various banquet and event functions including but not limited to, greeter, server, bartender, hors d’ oeuvres passer, reception busser, buffet runner, exit usher as needed for retail and internal events including but not limited to, player functions, retail events, holiday parties, casino marketing events, and special event functions to ensure that guests receive Hollywood style red carpet service that exceeds their expectations.

Your daily responsibilities include

  • Set up, tear down, and clean banquet areas for events, assure adequate supplies are ready for event preparation.

  • Correctly handle monies and utilize digital touch screen cashiering systems.

  • Prepare dessert area and banquet line.

  • Work as a team member to assure a successful banquet event.

  • Direct guests to appropriate areas and provide assistance by explaining room layout and event details.

  • Attend to guests’ needs and correctly execute the proper sequence of service.

  • Provide beverage service to guests as indicated by event guidelines and management.

  • Perform responsible, legal alcohol service, including checking identification, correct orders per guest requests, notify a supervisor/manager regarding cutting off service of alcohol, etc.

  • Serve food and/or appetizers with an accurate description of foods offered.

  • Maintain clean and orderly buffets by restocking food items as necessary and communicating needs to kitchen staff.

  • Transport service items from the back of the house into function area.

  • Clean and maintain stations: empty ashtrays, remove trash, wipe tables, remove empty glasses, push in chairs, etc. Constantly pre-bus stations.

  • Know information regarding all Food & Beverage Outlets to have ability to inform guests when they ask.

  • Maintain standards of sanitation, bar and personal hygiene and cleanliness, as well as beverage service techniques and safety all with regard to the safe handling of food and beverage products for guests’ consumption.

  • Ensure that bar and equipment are in good working order and that the work area is clean and hazard-free.

  • Claim tips received according to laws governing wage reporting.

  • Provide positive communication and use Red Carpet Training skills with every patron and co-worker.

  • Perform duties in a safe manner; report any potential safety hazards to management staff.

  • Scheduling flexibility including ability to work weekends, holidays and/or overnight, based upon scheduling and business needs.

  • Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

To be successful in this position it will require the following skill set

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job ID 2018-54660

Casino Property Hollywood Gaming at Dayton Raceway

Position Type Regular Part-Time

Category Food and Beverage