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Penn National Gaming Lead Steward in Council Bluffs, Iowa


Don’t just work. Work Happy.

A career in gaming? At Ameristar Council Bluffs Casino Hotel, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Adheres to established departmental and property policies and procedures regarding guest service standards.

  • Coaches, monitors, and develops team members for improved performance.

  • Assists with the planning and organization of the stewarding department.

  • Trains team members in proper usage of cleaning solutions and appropriate food handling practices.

  • Performs inventories; places and receives orders as needed.

  • Delegates shift station responsibilities and supervises kitchen when called upon.

  • Maintains cleanliness of work station and all back of house areas.

  • Practices safe food handling and sanitation duties according to established procedures.

  • Responsible for ensuring proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils).

  • Ensures kitchen workers have and use the proper equipment necessary to perform their jobs (e.g. gloves, goggles, cleaning solutions, etc.).

  • Assists in training kitchen personnel in all aspects of safety.

  • Maintains records and log books according to established procedures.

  • Follows up on projects in a timely manner and complies with departmental policies as well as with company rules, regulations, and policies set forth in the employee handbook.

  • Maintains the levels and standards of cleanliness and safety set by the company, the Health Department, and OSHA.

  • Ensures that all equipment is properly maintained; reports malfunctions to the appropriate supervisor.

  • Works professionally with other departments as needed to accomplish tasks.

  • Performs all other related and compatible duties as assigned.

  • Maintains strict confidentiality in all company matters.

To be successful in this position it will require the following skill set

  • High School Diploma or equivalent required.

  • Minimum of one (1) year of cleaning experience required, preferably in a hotel or casino.

  • Strong written and verbal communication skills; must be fluent and literate in English.

  • Must have excellent organizational and interpersonal skills.

  • Strong knowledge of Microsoft Word, Excel, and Outlook is preferred.

  • Ability to maintain a high level of confidentiality and professionalism.

  • Must possess strong decision-making, problem-solving, and time management skills.

  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

  • Ability to work with interruptions and divide attention among several ongoing activities, projects, or assignments.

  • Ability to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Location US-IA-Council Bluffs

Posted Date 1 day ago (12/10/2019 12:19 PM)

Job ID 2019-69416


Position Type Regular Full-Time

Category Food and Beverage