Penn National Gaming Banquet Server in Council Bluffs, Iowa
Don’t just work. Work Happy.
A career in gaming? At Ameristar Council Bluffs Casino Hotel, we you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.
Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).
Suggests items to guests based on expressed guest preferences.
Resolves service issues according to established guidelines.
Assists bus persons, as necessary, in bussing, cleaning, and setting tables.
Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required.
Operates and maintains equipment as required in accordance with established guidelines and safety procedures.
Completes assigned side work as directed.
Maintains strict confidentiality in all company matters.
To be successful in this position it will require the following skill set
High School Diploma or equivalent, with previous food server experience in a high-volume restaurant preferred.
Knowledge of wine service, table service procedures, and table etiquette strongly preferred.
Must be able to read, write, speak, and understand English.
Must have excellent customer service and interpersonal skills.
Ability to effectively work independently and as part of a team.
Ability to follow all departmental and property policies and procedures.
Must be able and willing to work flexible hours including evenings, weekends, and holidays.
Ability to share or divide attention among several ongoing activities, projects, or assignments.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2019-64983
Casino Property AMERISTAR COUNCIL BLUFFS
Position Type Regular Part-Time
Category Food and Beverage