Penn National Gaming Surveillance Agent Full-time in Columbus, Ohio


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino at Columbus we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include


The following and other duties may be assigned as necessary:

  • Observes and reports any and all gaming violations and/or thefts of company property

  • Operates monitor room equipment, including basic computer functions

  • Participates in court actions relating to gaming violations

  • Learns and uses two card count systems

  • Learns all games in use and all procedures and cheating indicators of such games

  • Writes proper reports as needed in a timely manner

  • Responds to surveillance supervision and gaming control requests

  • Responds to requests of all other departments when necessary

To be successful in this position it will require the following skill set


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age or older.

  • High school diploma or equivalent required

  • Ability to perform basic mathematical and computer functions

  • Must be proficient in Microsoft applications (Excel, Access, Word)

  • Ability to effectively and efficiently move around all work areas

  • Able to work all shifts- (all agents rotate shifts rotate approximately every six months, or as determined by department management)

  • Must be able to work in low light conditions

  • Ability to multi-task

  • Must abide by a non-fraternization policy and confidentiality agreement

  • Cannot have family members employed at the property.

  • Knowledge of different table games

  • Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision

  • The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2019-56160

Casino Property Hollywood Casino at Columbus

Position Type Regular Full-Time

Category Surveillance