Penn National Gaming Slot Technician 1 Full-time in Columbus, Ohio

Overview

Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino at Columbus we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following

Your daily responsibilities include

  • General maintenance, troubleshooting and repair of Slot Machines

  • Respond to any machine malfunctions on the casino floor

  • Assist customers with questions and complaints regarding slot machines. Provide answers, explanations and rectify problems as appropriate

  • Provide a high level of customer service to guests and team members

  • Understand and adhere to call company standards, policies and procedures

  • Complete required training and development objectives within assigned time frame

  • Projects a positive attitude and image at all times

  • Collaborate and work within a team-driven environment

  • Accurately prioritize, organize and complete multiple tasks

  • Complete required paperwork in a timely manner

  • Meet attendance guidelines of the job and adhere to regulatory, department and company policies

  • Keep work areas clean and free of safety hazards, debris and litter

  • All other duties and/or responsibilities as assigned

To be successful in this position it will require the following skill set

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be at least 21 years of age

  • High School Diploma or GED Equivalent is required; Technical or Associates Degree preferred

  • Minimum 6 months’ customer facing experience

  • PC proficiency

  • Technical background preferred

  • Prior experience within slots/VLT department is a plus

  • Network troubleshooting experience is a plus

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-52686

Casino Property Hollywood Casino at Columbus

Position Type Regular Full-Time