Penn National Gaming Player Services Main Banker (FT) in Columbus, Ohio


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino at Columbus we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Accurately completing and updating electronic MTL/MIL transactions

  • Accurately process Poker Room activity; verification of front line cashier transactions over $1,000.00, receiving Poker Dealer tokes, process chip redemptions when required; verification of hand-to-hand transactions between cashiers; conduct transactions with other departments as needed in the absence of a member of management

  • Flexibility with schedule, perform any cashiering duties as needed, or as instructed by member of management

  • Understands and performs department objectives, standards, and guidelines

  • Possess thorough knowledge of casino policies for all cashier areas

  • Maintain, reconcile, fill and credit Ticket Redemption Units as needed; collaborate with the Main Bank to accomplish these tasks

  • Maintain security and accountability over all funds, including, but not limited to: chips, coins, tokens, cash currency, foreign cash currency, cash equivalents and paperwork

  • Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers

  • Verify all Cashier and Main Bank paperwork is accurately completed prior to Accounting and Internal Audit review

  • Accurately complete transactions with Internal customers

  • Accurately process and record Unclaimed and regular Jackpots

  • Maintain accurate inventory of all Chips distributed and received from Table Games, Main Bank and Cashiers

  • Thorough knowledge of the paid in/out guidelines

  • Work with Vault to ensure timely process of buys; accurately receive “drops” and complete other transactions from the Count Team.

  • Answer phone calls with proper phone etiquette

  • Accurately process and verify deposits

To be successful in this position it will require the following skill set

  • High school diploma or equivalent

  • Attention to detail

  • Must be proficient in Microsoft applications (Excel, Word)

  • Willing to learn and be adaptable

  • Strong interpersonal skills

  • Ability to work independently

  • Ability to accurately identify and cash different denominations of gaming tokens, currency, chips, etc

  • Ability to communicate effectively with patrons, subordinates and all levels of employees

  • Understanding of property and department policies and procedures

  • Accounting background helpful

  • Accurately process Fast Cash Ticket Redemption, end of shift process

  • Ability to handle multiple priorities in a fast paced environment

  • Work around moving equipment and non-toxic chemicals

  • Willing to work various shifts and days off

  • Knowledge of casino functions

  • Ability to work in an environment of various levels of noise and large crowds

  • Ability to stand on feet for long periods of time shift

  • All other duties as assigned

  • Performance in this position must be pleasant, efficient, an honest manner at all times.

  • Observe and verify funds received and disbursed to other departments, guests and transactions between cashiers

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-50593

Casino Property Hollywood Casino at Columbus

Position Type Regular Full-Time