Penn National Gaming BEVERAGE SUPERVISOR in Columbus, Ohio
Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino at Columbus we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Administers the overall activities of the front of house restaurant operations and beverage operations
Establishes and administers training programs within the assigned restaurant and lounge
Counsels, guides and instructs personnel in the proper performance of their duties
Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards
Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction
Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours
Ensures that available facilities are adequate for performance of duties by assigned personnel
Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated
Monitors appearance of food served and communicates deviations from standard
Performs assigned input work in compiling annual budgets
Prepares and coordinates the periodical performance reviews of assigned personnel
Acts as a role model to other employees and always presents oneself as a credit to the company
To be successful in this position it will require the following skill set
Must be a minimum of 21 years of age
High School Diploma or GED equivalent required
Bachelor's degree (B.A./B.S.) or Associate's degree (A.A./A.S.) preferred or combination of education and experience; one to two years beverage or equivalent experience
Prior gaming experience preferred
Minimum one year supervisory experience preferred
Knowledgeable in total beverage service
Promotional events experience preferred
Ability to train, follow and execute training manuals
Excellent customer service skills
Strong communication skills; verbal and written
Must be proficient in Microsoft applications (Excel, Word, Outlook, etc.)
Flexible to work all shifts including holidays, nights, weekends and overtime as business needs dictate.
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-55670
Casino Property Hollywood Casino at Columbus
Position Type Regular Full-Time
Category Food and Beverage