Penn National Gaming BEVERAGE SUPERVISOR in Columbus, Ohio


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino at Columbus we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Administers the overall activities of the front of house restaurant operations and beverage operations

  • Establishes and administers training programs within the assigned restaurant and lounge

  • Counsels, guides and instructs personnel in the proper performance of their duties

  • Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards

  • Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction

  • Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours

  • Ensures that available facilities are adequate for performance of duties by assigned personnel

  • Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated

  • Monitors appearance of food served and communicates deviations from standard

  • Performs assigned input work in compiling annual budgets

  • Prepares and coordinates the periodical performance reviews of assigned personnel

  • Acts as a role model to other employees and always presents oneself as a credit to the company

To be successful in this position it will require the following skill set

  • Must be a minimum of 21 years of age

  • High School Diploma or GED equivalent required

  • Bachelor's degree (B.A./B.S.) or Associate's degree (A.A./A.S.) preferred or combination of education and experience; one to two years beverage or equivalent experience

  • Prior gaming experience preferred

  • Minimum one year supervisory experience preferred

  • Knowledgeable in total beverage service

  • Promotional events experience preferred

  • Ability to train, follow and execute training manuals

  • Excellent customer service skills

  • Strong communication skills; verbal and written

  • Must be proficient in Microsoft applications (Excel, Word, Outlook, etc.)

  • Flexible to work all shifts including holidays, nights, weekends and overtime as business needs dictate.

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-55670

Casino Property Hollywood Casino at Columbus

Position Type Regular Full-Time

Category Food and Beverage