Penn National Gaming Banquet Server in Columbus, Ohio
Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino at Columbus we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
Assist with set-up of tables, linens, chairs, etc, for full service of banquet events. Examples: laying table linens, setting china and silverware, filling water pitchers and brewing coffee.
Responsible for preparing any items that will be present on the tables when guest enter, including salt and pepper, sugar bowls, rolls and butter and salad dressings. Setting decorations centerpieces, lighting candles and overall setup of the table.
Provide excellent food and beverage service for banquet events, responsible for serving the meal, refilling water glasses and other beverages, bartending – based on appropriate certification, tending to any other miscellaneous needs that guest in thatarea may have.
Maintaining a buffet and all items necessary for guest to serve themselves.
Responsible for clearing dishes and preparing them for the dishwashers.
At close of event, the banquet server is responsible for clearing any remaining items from table and bringing them back to their respective storage places.
Knowledgeable about food served, taking time before meal to review the menu and be able to answer guest questions.
Complete all other assigned duties when necessary.
To be successful in this position it will require the following skill set
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 19 years of age.
Maintain a professional appearance and mannerism.
Maintain knowledge of policies and procedures.
Maintain sense of urgency when on the service floor, be attentive to guest without being intrusive to the guest, able to make the guest feel at ease and create a comfortable environment.
Maintain back of house, front of the house and side work duties for the overall productivity of banquet events, outstanding organizational and time management skills, ability to work independently.
Maintain positive and professional attitude, while being a team player.
Seek council from management when needed.
Being able to follow directions efficiently and meeting the physical demands of the job.
Maintain clear and open communication between all staff members for overall event success.
Focus on job responsibilities while being on feet and moving around freely, examples: bending, climbing stairs and carrying items weighing 25-50 pounds.
Follow Health and Safety practices at all times.
Varying schedule to include evenings, holidays and extended hours as business dictates.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-48668
Casino Property Hollywood Casino at Columbus
Position Type On-Call
Category Food and Beverage