Penn National Gaming Favorites Mutuel Teller in Clementon, New Jersey


Don’t just work. Work Happy.

A career in gaming? At Favorites at Gloucester Township we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Sell pari-mutuel wagers to guests

  • Cash winning tickets and vouchers for guests

  • Provide information to guests in a courteous, polite manner

  • Maintains a working knowledge of terminal procedures and troubleshooting

  • Handles guest deposits and withdrawals

  • Balance daily receipts and reconcile any shortages

Essential Duties Relative to Performance Review:

  • Provide professional representation at internal and external meetings and events

  • Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics

  • Ensure interactions with internal and external guests follow the guidelines of the “Red Carpet Customer Service” Program

  • Adhere to all Corporate and local policies, procedures, and operating guidelines

The person in this role has no supervisory responsibilities; however, in the absence of a supervisor, they may be asked to:

  • Answer routine questions from co-workers

To be successful in this position it will require the following skill set

  • High School Diploma/GED; 0-6 months of experience or equivalent combination of education and experience; Money handling skills are encouraged

  • Must have the ability to respond to common inquiries or complaints from guests

  • Must have the ability to perform basic math skills

  • Must have the ability to identify problems, collect data, analyze, and draw valid conclusions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Sitting 100% of the time

  • Lifting/moving maximum of 25 lbs

  • Ability to see 20/20, color, and/or peripherally

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-50982

Casino Property Favorites at Gloucester Township

Position Type Regular Part-Time

Category Racing Operations