Penn National Gaming Jobs

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Penn National Gaming Surveillance Agent - Full-Time in Charles Town, West Virginia


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Charles Town we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Observes and reports any and all gaming violations and/or thefts of company property

  • Operates monitor room equipment, including basic computer functions

  • Participates in court actions relating to gaming violations

  • Learns and uses two card count system

  • Learns all games in use and all procedures and cheating indicators of such games

  • Writes proper reports as needed in a timely manner

  • Responds to surveillance supervision and gaming control requests

  • Responds to requests of all other departments when necessary

To be successful in this position it will require the following skill set

  • High school diploma or equivalent

  • Ability to perform basic mathematical and computer functions

  • Must be proficient in Microsoft applications (Excel, Access, Word)

  • Knowledge of different table games

  • Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision

  • Ability to effectively and efficiently move around all work areas

  • The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2019-67825

Casino Property Hollywood Casino at CharlesTown

Position Type Regular Full-Time

Category Surveillance