Penn National Gaming DIRECTOR F&B in Charles Town, West Virginia


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Charles Town we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

Your daily responsibilities include:

  • Responsible for directing all Food & Beverage and Casino Beverage operations

  • Develops people to provide exceptional service, products and value to ourguests while maximizing profitability

  • Able to think strategically and operationally about factors such as: pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products

  • Able to develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property

  • Can respond to changes in planning assumptions and alter plans as necessary

  • Can formally present updates to plans and provide appropriate explanations and solutions to variances

  • Provides leadership and demonstrates behavior that is consistent with the Code of Commitment

  • Ensures that the receiving, holding and issuance of products are within the quality and control standards

  • Tie operational challenges to strategic direction and the ability to be effective in a large organization with dual property responsibility

  • Assist in designing and engineering menus

  • Implements and audits inventory and cost control systems and procedures

  • Enforces all regulatory, internal controls, policies and procedures for compliance

To be successful in this position it will require the following skill set

To be successful in this position it will require the following skill set:

  • Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university - preferred.

  • Ten years progressive Food & Beverage management experience, including three years directing a multi-unit operation

  • Must be proficient in Microsoft applications (Excel, Access, Word)

  • Ability to train and motivate personnel well

  • Delegation, negotiation and diplomacy skills required

  • Excellent oral and written communication skills

  • Well-developed guest and employee relations skills

  • Organizational development and personnel assessment skills

  • Knowledge of food cost and labor analysis

  • Knowledge of all phases of Food & Beverage and Casino Beverage administration, cost control and familiarity of all food and beverage services is required

  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job ID 2018-55823

Casino Property Hollywood Casino at CharlesTown

Position Type Regular Full-Time

Category Food and Beverage