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Penn National Gaming Cook - Team Member Dining Room in Charles Town, West Virginia


Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Charles Town we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

  • Provides fast, friendly, professional and responsive customer service to culinary team members and buffet guests. Greets, and makes welcome, each guest approaching their station.

  • Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients).

  • Prepares food items per guest order as required including, but not limited to, breakfast items, entrees, and desserts according to guest request

  • Employs proper cooking methods, cooks to specifications, and handles, stores, and rotates food properly in accordance with established health and safety standards.

  • Slices, dices, chops, and prepares raw products.

  • Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes plates as required.

  • Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.

  • Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.

  • Maintains par levels of operating supplies and food product for each workstation, obtaining replacement stock from warehouse inventory in accordance with procedure.

  • Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.

  • Provides personalized service and uses guests’ names when possible.

  • Knows and promotes current casino events and programs and can give guests directions to all casino areas.

To be successful in this position it will require the following skill set

  • Five years of prior experience as Cook in high-volume food service operation.

  • Knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment.

  • Basic knowledge of food preparation techniques.

  • Knowledge of weights, measures, and recipe yield.

  • Possess and maintain culinary tools (knives) to perform the necessary job functions.

  • Read, write legibly, understand, and speak English.

  • Excellent customer service/communication skills.

  • Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.

  • Must meet professional appearance standards as prescribed by company policy.

  • Must be able to respond to visual and oral cues.

  • Able to work in constricting areas.

  • Must be able to tolerate areas with high temperatures.

  • Must be able to tolerate industry standard chemicals used for cleaning and sanitizing.

  • Able to work at a fast pace in often crowded/noisy environment.

  • Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards.

  • Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

Something to leave you with

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Location US-WV-Charles Town

Posted Date 3 days ago (2/21/2020 12:37 PM)

Job ID 2019-70499

Casino Property Hollywood Casino at CharlesTown

Position Type Regular Full-Time

Category Food and Beverage